This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
Better Home Health Care Agency Inc. (the “Company”) is providing this Notice of Privacy Practices (“Notice”) because the privacy of your Protected Health Information (“PHI”) is very important to you and to us, and in compliance with Federal and State regulations. By “your PHI” we mean the information that we maintain that specifically identifies you and your health status or services. This Notice describes how we use your PHI within the Company and disclose it outside the Company, and why. This Notice covers:
A) You have the right to request restriction(s) on our uses and disclosures of your PHI; we may however refuse to accept the restriction(s), if the restriction(s) are deemed unreasonable.
B) You have the right to request that we communicate PHI with you confidentially or with an individual you identify. For example to speak with you or an individual you identify only in private, to send mail to an address you designate or to telephone you at a number you designate.
C) You have the right to request access to your PHI in order to inspect or copy it.
D) You have the right to request in writing an amendment of your PHI providing a justifiable reason for the amendment. If we deny your request, you may submit a statement of disagreement.
E) You have the right to request an accounting of our disclosures of your PHI for purposes other than treatment, payment, and healthcare operations. We are not required to provide an accounting for disclosures before April 14, 2003 or for more than six years prior to the date of your request.
F) If you have received this Notice electronically, you then have the right to receive a paper copy.
Your request for any of the above must be in writing. We may deny your request and, if so, you may request a review of the denial. We will however make every attempt to honor your request. A nominal fee for copying and supplies would be applied if there were more than one request per year.
A) We are required by law to maintain the privacy of your PHI.
B) We must inform patients or their legal representatives of our legal duties and privacy practices with respect to PHI. This Notice discharges that duty.
C) We must abide by the terms of the Notice currently in effect.
D) We reserve the right to change the terms of this Notice and to make the new Notice provisions effective for all PHI that we maintain. You may obtain a copy of the current Notice form at any time.
A) You may complain to us and to Secretary of Health and Human Services if you believe your privacy rights have been violated.
B) You will not be retaliated against for filing a complaint.
C) You may file your request or complaint with our Company by writing to us at: